Cookie Policy

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your browser and remember certain information between visits.

Depending on their purpose, cookies can help maintain your shopping session, remember selected preferences, support website security or provide information about how visitors use the website.

Cookies do not normally contain information that directly identifies you by name, although some information associated with them may be linked to other data.

Why We Use Cookies

We use cookies where they are necessary to operate the website and, where you have given permission, to improve your browsing experience.

• To keep essential website functions working correctly.
• To remember items added to your online shopping basket.
• To maintain your ordering session while you move between pages.
• To remember selected website preferences.
• To understand general website usage where analytics cookies are enabled.
• To improve website performance and navigation.

We only use cookies for purposes that are relevant to the operation and improvement of our website.

Types of Cookies We May Use

Different cookies serve different purposes. The following categories explain the types of cookies that may be used on our website.

Strictly Necessary Cookies

These cookies are required for essential website functions. Without them, certain features may not work correctly.

• Maintaining secure browsing sessions.
• Supporting shopping basket functions.
• Remembering the progress of an order.
• Supporting checkout and payment processes.
• Maintaining essential website security.

These cookies do not require consent where they are strictly necessary to provide a service you have requested or to operate the website.

Functional Cookies

Functional cookies remember certain choices you make so that the website can provide a more convenient experience.

• Remembering selected website preferences.
• Saving certain browsing settings.
• Supporting optional website features.

These cookies will only be used where the required consent has been provided.

Analytics Cookies

Analytics cookies help us understand how visitors interact with our website. They may provide information about frequently visited pages, browsing patterns and website performance.

• Understanding general visitor activity.
• Identifying pages that may need improvement.
• Reviewing website performance.
• Understanding how visitors navigate the site.

Analytics cookies are optional and will only be placed after you have given the required consent.

Marketing Cookies

Marketing cookies may be used to understand the effectiveness of promotional content or to support relevant advertising features.

These cookies are optional. They will not be activated without the required consent.

Session Cookies and Persistent Cookies

Cookies can also be grouped according to how long they remain on your device.

Session Cookies

Session cookies are temporary. They generally remain active while your browser is open and are removed when the browsing session ends.

They may be used to maintain an active shopping basket, support navigation and keep track of an ongoing order.

Persistent Cookies

Persistent cookies remain on your device for a set period or until you remove them manually.

They may help remember selected preferences or provide information for permitted website analytics.

Cookie Storage Periods

Different cookies have different storage periods depending on their purpose. We aim to keep cookie lifetimes no longer than reasonably necessary.

These are general retention limits for the relevant categories, not a statement that every cookie listed is currently installed on this website.

Actual storage periods depend on the cookie provider, website configuration and the relevant service settings.

Third-Party Cookies

Some website features may rely on services provided by other companies. Depending on the features enabled, these providers may place their own cookies on your device.

Examples may include:

• Payment service providers supporting secure online transactions.
• Website performance and analytics service providers.
• Embedded content or external website features.
• Promotional measurement services, where enabled.

Third-party providers manage their own technologies and may have separate privacy and cookie policies.

We do not control the full operation of third-party cookies. Where consent is required, these cookies must not be activated before the relevant permission is given.

Please refer to the relevant provider’s website for further information about its cookie practices.

Managing Your Cookie Preferences

You can decide whether to allow optional cookies when visiting our website. Your choice should be respected and recorded by the website’s cookie preference mechanism.

Accepting Optional Cookies

If you choose to accept optional cookies, the relevant categories may be activated according to your selected preferences.

Rejecting Optional Cookies

You can reject optional cookies while continuing to use the website. Strictly necessary cookies may still operate because they support essential website functions.

Changing Your Choice

You can change or withdraw your cookie consent at any time through the cookie settings option provided on the website, where available.

Browser Cookie Settings

Most modern browsers allow you to view, remove or block cookies through their privacy and security settings.

You can usually manage cookies by following these general steps:

• Open your browser settings.
• Find the privacy or security section.
• Open the cookie or site data settings.
• Review, remove or block stored cookies.

Browser controls differ between devices and software versions. Please refer to your browser provider’s help pages for specific instructions.

Blocking all cookies may affect certain website functions, including shopping baskets, account sessions and online ordering features.

Cookies and Personal Information

Some cookies may collect information about your device, browser or activity on the website.

Depending on the service involved, this information may include:

• Browser type and device information.
• Pages visited and browsing activity.
• Approximate location based on technical information.
• Website preferences and session details.
• General website performance information.

We handle personal information in accordance with our Privacy Policy and applicable data protection requirements.

Cookie information is used only for the purposes explained in this policy and subject to the applicable consent requirements.

Essential Website and Ordering Functions

Our website may use cookies or similar technologies to support online ordering and other requested services.

These functions may include:

• Keeping products in your shopping basket.
• Remembering your active checkout session.
• Supporting secure payment navigation.
• Maintaining necessary website security checks.
• Remembering order progress during checkout.

If these technologies are disabled, some parts of the ordering process may not work as intended.

Essential cookies are limited to what is reasonably required to provide the requested website functions.

Policy Updates

We may update this Cookie Policy when our website features, cookie technologies or applicable requirements change.

Any revised version will be published on this page and will take effect immediately upon publication.

Where a change requires renewed consent, we will provide an appropriate opportunity for you to review and update your preferences.

We recommend checking this page occasionally to stay informed about how cookies are used on our website.

Questions About Cookies

If you have any questions about this policy, the cookies used on our website or your preferences, please contact us.

We will do our best to explain the information clearly and help you understand the available options.